COREMED PRIVACY POLICY

Effective Date: 26 March 2026

Last Updated: 26 March 2026

Approved Date: 7 April 2026

1. INTRODUCTION
CoreMed (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected, used, and protected in a lawful, fair, and transparent manner. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access or use our website (coremed.co.za) and associated services. By using CoreMed, you agree to the terms of this Privacy Policy.

2. INFORMATION WE COLLECT
We collect only the information necessary to operate our platform and provide our services effectively.

2.1 Personal Information
Full name
Email address
Phone number
Identification details (where required)

2.2 Health-Related Information
Where applicable, we may collect:
Medical information submitted through the platform
Healthcare-related data required for service delivery

2.3 Account Information
Login credentials
User preferences
Platform activity

2.4 Technical Information
IP address
Browser type
Device information
Cookies and usage data

3. HOW WE COLLECT INFORMATION
We collect information:
Directly from you when you register or use our services
When you submit forms or medical information
Automatically through your use of the platform (cookies and analytics)

4. PURPOSE OF COLLECTION
Your information is collected and used strictly to:
Provide and operate CoreMed services
Manage user accounts and access
Facilitate communication within the platform
Improve functionality, performance, and user experience
Ensure platform security and prevent misuse

5. DATA SHARING
We do not sell your personal information. We may share your information only where necessary with:
Service providers supporting our platform (such as hosting or infrastructure providers)
Healthcare professionals or authorized users where required for service functionality
All parties are required to maintain confidentiality and protect your information.

6. DATA SECURITY
We take reasonable and appropriate technical and organizational measures to protect your personal information, including:
Secure data storage
Access control measures
Encryption where appropriate
Ongoing system monitoring
While we take all reasonable precautions, no system can guarantee complete security.

7. DATA RETENTION
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Maintain platform functionality
Comply with applicable legal and operational requirements

8. YOUR RIGHTS
You may:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to certain types of processing
Requests can be made through the contact details below.

9. COOKIES
CoreMed uses cookies to:
Improve user experience
Analyze platform performance
Support functionality and security
You can manage cookie preferences through your browser settings.

10. THIRD-PARTY SERVICES
Our platform may interact with third-party services. We are not responsible for the privacy practices of those third parties.

11. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be published on our website.

12. CONTACT
For any privacy-related queries or requests:
CoreMed
Email: legal@coremed.co.za
Website: www.coremed.co.za