How CoreMed Works
Four simple steps from submission to outcome. We handle the complexity so you don’t have to.
You Submit
Log in, enter patient details, upload documents and submit your request in minutes.
We Process
Our specialists prepare and submit everything to the medical aid on your behalf.
We Follow Up
We handle all communication and chase approvals so you don’t have to.
You Get Outcome
Receive the final decision directly in your portal with full visibility.
Our Commitment
We are committed to professionalism, integrity, and operational excellence.
At CoreMed, we do not simply submit applications.
We manage outcomes.
Speak With Our TeamFrequently Asked Questions
CoreMed requires patient details, procedure information, and any supporting medical documentation required by the scheme. All submissions are reviewed for completeness to reduce delays and improve approval success rates.
Turnaround times vary depending on the medical aid. CoreMed prioritises efficiency, and many authorisations are processed within hours, while more complex cases may take a few days.
If an authorisation is rejected, CoreMed manages the resubmission process, including reviewing the reason for rejection, gathering additional documentation, and engaging with the medical aid to improve the likelihood of approval.
All cases can be tracked in real-time through the CoreMed portal. Providers have full visibility of submission status, updates, and final outcomes without needing to follow up manually.
All patient data is handled securely and in full compliance with POPIA regulations. CoreMed follows strict data protection protocols to ensure confidentiality at all times.